About

Onepak is a reverse logistics technology company that connects and manages the return, recovery, and reuse of IT assets through a unified digital ecosystem. This ecosystem is supported by Onepak’s suite of integrated tools that streamline IT asset chain of custody. 

At the center of Onepak’s operations is a digital logistics network that coordinates enterprises, manufacturers, leasing companies, resellers, logistics providers, IT asset disposition (ITAD) companies, and recyclers. Proprietary tools and integrations enable a seamless exchange of data and documentation, maintaining full chain-of-custody visibility from pickup to final disposition. For global OEM partners, Onepak enables Extended Producer Responsibility (EPR) programs and global takeback initiatives that simplify product recovery and compliance reporting. 

Since 2005, Onepak has delivered premium tech-enabled logistics solutions that help organizations of every size manage the circular flow of technology products. Onepak provides pre-labeled return kits and white glove IT asset collection services that ensure every piece of equipment is handled, packed, and transported with utmost care. Having orchestrated over 2 billion pounds of technology returns, Onepak enables global customers to manage equipment returns, track assets in real time, and measure environmental impact. 

Onepak has established a certified, national network of trained drivers and warehouse professionals who use Onepak’s mobile app to provide white glove onsite packing and logistics services, ensuring every device is handled with precision and accountability. A dedicated customer service team maintains constant communication with both drivers and customers, coordinating each step to guarantee seamless consistency for any pickup, anywhere. This rigorous training, technology integration, and real-time support have earned Onepak customer satisfaction ratings exceeding 98%.  

Onepak’s technology enables automation, transparency, and environmental accountability across the entire reverse logistics process. By combining data-driven platforms, mobile tools, and verified logistics execution, Onepak transforms complex IT asset returns into a secure, efficient, and sustainable process, helping enterprises reduce risk, ensure compliance, and achieve measurable sustainability goals. 

Today, Onepak stands at the intersection of logistics, technology, and sustainability, delivering solutions that help the world’s leading organizations transition to a truly circular economy.